FAQ
The kiosk of answers.
Fifteen questions, pinned to the board. Tap a card to open it.
Kudosly is a team recognition platform shaped like a plaza party. Teammates send each other kudos cards, the cards land on a live wall everyone can see, and points stack up toward badges and a rewards catalog. Boards keep squads organized; digests make sure nobody misses the good stuff.
Praise in public only works when it's safe for everyone. Kudosly has a written anti-harassment policy — no backhanded 'compliments', no sarcasm-as-praise, no targeting — and every board ships with moderation tools: report buttons on every card, admin review queues, the ability to hide or remove content, and per-member controls. Repeated misuse can get a member removed from the plaza. Details live in our Acceptable Use & Anti-Harassment policy.
No. Points redeem only for rewards inside your organization's rewards catalog — perks, experiences, or gifts your admins stock the booth with. Points are not cash, cannot be converted to cash, gift cards with cash value, or anything outside the catalog, and they have no monetary value if you leave. This keeps recognition fun and your finance team calm.
Every plan starts with a full-featured 14-day free trial. You pay $0.00 today; the first charge happens only after the trial ends. Cancel any time during the trial and you're never charged. Code FIESTA10 also takes 10% off your first paid month.
Only the members you invite. Boards are private to your organization by default, admins control membership, and Carnival adds SSO so sign-on follows your company directory.
The live wall needs a connection, but nothing is lost when you go offline: kudos drafted offline send when you reconnect, and the weekly team retro (Fiesta and Carnival) can be exported as PDF or CSV to read anywhere.
The current and previous major versions of Chrome, Firefox, Safari, and Edge. Kudosly is responsive down to phone screens, honors reduced-motion settings, and keeps color contrast at WCAG AA levels.
Confetti ($15/mo): 1 board, 25 members, 5 card designs, weekly digest — personal use. Toast ($35/mo): 3 boards, 100 members, 20 designs plus brand colors, live wall, points and leaderboard. Fiesta ($65/mo): 10 boards, 500 members, 50 designs plus custom cards, milestone badges, rewards catalog, embeds and white label, 10 seats. Carnival ($99/mo): unlimited boards and members, all designs plus holiday skins, weekly retro export, points API, SSO, unlimited seats.
Yes, any time, from your admin panel. Upgrades apply immediately and we prorate the difference; downgrades apply at the next renewal. Your boards, cards, and points carry over either way.
Two clicks in your admin panel — no exit interview, no farewell paperwork. Your plan stays active until the end of the paid period, then simply stops. You can export all of your kudos data before or after cancelling.
If you're charged and change your mind within 14 days of that charge, email us and we'll refund it in full. After that, cancelling stops future renewals but doesn't refund the current period. The full wording is in our Refund Policy.
Your organization does — 100%. The kudos, comments, points history, and member lists created on your boards belong to your organization, not to Kudosly and not to individual senders. We process it only to run the service, and you can export or delete it at any time.
Yes — completely. Admins can disable the monthly leaderboard per board or organization-wide, hide point totals from the wall, or run Kudosly with points visible only to admins. Praise without the race is a perfectly good fiesta.
Yes, on the Carnival plan: the points API lets you read kudos and points, post kudos from your own tools, and pipe recognition into an HRIS or Slack-like bots. It uses token authentication and is documented in your admin panel.
Confetti includes 1 admin seat, Toast includes 3, Fiesta includes 10, and Carnival includes unlimited seats. Admin seats manage boards, members, moderation, and the rewards catalog.
Still curious? Visit the inquiry kiosk →